Cadillac Owner Center

Cadillac Motors focuses on its customers' needs by making sure that details on vehicle care for its vehicles is easy to access and user-friendly. Cadillac drivers benefit from several tools that simplify to stay on top of their vehicle's care and follow suggested service intervals.



The Cadillac Owner Center is a complete online portal where vehicle owners can find detailed details about their specific vehicle. After enrolling their vehicle, owners can log in to view a customized account with information on their Cadillac's service plan, maintenance records, and warranty status. The Owner Center also provides downloadable owner’s manuals, how-to videos, and step-by-step guides to assist users perform basic maintenance tasks or learn about specific vehicle features.

Cadillac Mobile App

Cadillac has embraced digital tools into its customer service with the MyCadillac mobile app, available for both Apple and Android. Through this app, owners can monitor their vehicle’s health by getting alerts about maintenance needs, such as fluid changes, tire rotations, or brake checks. The app also offers handy features like remote start, lock and unlock capabilities, and the ability to book maintenance directly with the nearest Cadillac dealership. For newer models, the app can even offer live data to keep owners informed of any potential issues before they become bigger problems.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an onboard information system that features service reminders and notifications. When a maintenance is required, the vehicle displays notifications on the dashboard, informing the owner of what needs to be done. This system not only keeps owners aware to stay current with maintenance but also offers detailed explanations of each service item, making it simpler for owners to grasp what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac dealerships play a major part in communicating maintenance details to vehicle owners. When drivers visit an authorized dealership for maintenance or repairs, the service team provides a thorough breakdown of the suggested tasks, ensuring that owners understand the importance of each task. Additionally, service centers maintain digital logs of every maintenance appointment, enabling users to quickly review their service history for future needs.

Printed and Online Resources

Cadillac provides physical owner’s manuals and booklets that detail the vehicle’s service intervals, fluid types, tire pressure specifications, and other important information. For users who prefer online tools, Cadillac’s website has a dedicated section for maintenance tips where owners can access resources, videos, and tips on how to keep their vehicles in peak condition.



Through a mix of digital tools, dealership support, and traditional guides, Cadillac guarantees that customers are knowledgeable about their vehicle’s maintenance needs, thereby enhancing the longevity of their Cadillac.